Most of our customers choose service once or twice a week, however if you have many dogs or just need a dog waste removal business more often, more frequent service can be arranged.

We work rain or shine! We do this to make sure we keep your pet waste cleaned up.

Frequently, that means working through inclement weather, so when you look out in your yard and see those crazy people working in the rain, that’s just us working hard to keep our customers happy.

Please keep in mind that over the course of the year, there is 52 weeks of waste in your yard and we pick it all up. If there is snow covering it up, that is something that we cannot control.

What we may miss due to snow cover, will still be there, on the ground, waiting for us to clean up when the snow melts. In addition, when this happens, cleaning the yard is exponentially more difficult than cleaning the yard after a normal week.

We will service all yards every week, no matter what. If the roads are hazardous, we may be a day late, but we will be there and we will clean up whatever is visible on top of, or through the snow.

We will still be servicing your yard 52 weeks and picking up 52 weeks of pet waste, therefore, it is only fair that we get paid for 52 weeks of service.

We do not work on the following days:

• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day
• New Years Eve

When a holiday falls on a regular service day, your service will be one day early or one day late, similar to your trash pick-up service.

Obviously we can not clean up what we cannot see. If your grass is overly tall it makes it very difficult to find the poo. We will still preform our service and pick up what we see, however, we cannot guarantee our service if your grass needs to be cut and we will not come back out if you find something we missed under these circumstances.

We can not clean up what we cannot see. If your leaves are covering your lawn it makes it very difficult to find the feces. We will still preform our service and pick up what we see, however, we cannot guarantee our service if your leaves need to be raked and we will not come back out if you find something we missed under these circumstances.

If your dog will not be in the yard for a week or more you may want to contact us to postpone service. There will be no charge for the service during postponements of this kind.

It is not fair to us, however, to be required to pick up two weeks or more of waste while getting paid for one. If your gate is locked or the dog will not allow us to clean the yard when we come to do the work, you will be charged for the service call that could not be completed.